Health and Safety
The Health and Safety Department provides information and advice to staff on health and safety issues to ensure that we comply with our legal responsibilities and reduce health and safety risks.
You can find out more about the Health and Safety Team in our A to Z of services
We will make our Health and Safety Policy available on this website soon*.
Equality and diversity
We are committed to responding to the diverse needs of our patients, visitors and staff, irrespective of race, disability, age, gender, religious belief, sexual orientation or socio-economic background. You can download our equality and diversity policies, schemes and strategies on our equality and diversity page.
Documents you will find here include:
- Overview of plans to introduce a Single Equality Scheme
- Draft Single Equality & Human Rights Scheme
- Equality & Diversity in Employment Policy
- Race Equality Scheme
- Disability Equality Scheme
- Gender Equality Scheme
- Interpreting and Translation Policy
(will be made available on this website soon*)
- Equality Impact Assessments Policy
- Completed impact assessment reports
You can also access the following information on our equality and diversity page.
Patients have a legal and ethical right to determine what happens to their own bodies. Valid consent to treatment is crucial in all forms of healthcare, from providing personal care to carrying out major surgery. To find out more about consent please visit our consent webpage.
Complaints and customer service policies and procedures
Although we work hard to make your stay in hospital as comfortable and pleasant as possible, some people have a less positive experience and make a complaint. On the occasions that we do not get it right, we have a robust complaints procedure to ensure we handle complaints effectively. You can find out more about how to make a complaint by visiting our complaints webpage
The NHS Litigation Authority acts on behalf of the Trust in dealing with compensation claims. You can find out more about this organisation on their website: www.nhsla.com or contact them using the following details:
- The NHS Litigation Authority
24 High Holbourn
- Tel: 020 7430 8700
- Fax: 020 7405 4286
- For NHS Litigation Authority freedom of information requests or queries you can also email them via: firstname.lastname@example.org
Freedom of Information
The Freedom of Information Act (2000) gives members of the public the right to request information from public authorities. The aim of the Act is to promote greater openness and transparency. Visit our FOI webpages to find out more about the Act and how you request information.
We will make our Freedom of Information Policy available on this website soon*.
Data protection, information governance and the Caldicott Guardian
The aim of the Data Protection Team is to educate, support, and provide advice and guidance to all staff so that they have an understanding of their responsibilities under the law in relation to data protection and information security.
You can find out more about the Data Protection Team in our A to Z of services. You can find out more about the Data Protection Act by visiting the website of the Office of Public Sector Information
We will make our Data Protaction Policy available on this website soon*.
We will make our Information Governance Policy available on this website soon*.
Access to Information Team
The Access to Information Team handles all Freedom of Information (FOI), Access to Health Records, Data Protection and Environmental requests. Any individual or body can make a request for information regardless of the purpose of the application. For more information click here.
We will make our Access to Health Records Policy available on this website soon*.
Estates, Hotel Services and Environmental Services
To ensure our cractors are providing services appropriately,and to the required standards, we have an in-house team which audits all aspects of the contracts and reports formally to the Trust.
We will make more information about environmental services, estates and hotel services available on this website soon*.
Personal Information and Confidentiality Policy
In all walks of life any personal information given or received in confidence for one purpose may not be used for a different purpose or passed to anyone else without the consent of the provider of the information.
We will make our Personal Information and Confidentiality Policy available on this website soon*.
Records Management Policy
The policy covers all paper based and electronic information recorded in the course of patient treatment and Trust business.
We will make our Records Management Policy available on this website soon*.
Information Security Policy
We will make our Information Security Policy available on this website soon*.
All our vacancies can be found at the NHS Jobs website at www.jobs.nhs.uk. The site covers National Health Service employers across England and Wales.
You can find out employment opportunities at our hospitals by visiting the working for us webpages.
* if you need this information urgently you can make a request for it via Freedom of Information, for more details click here.