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Easy Read Information

Blood Testing (Phlebotomy) is where we take a small amount of a patient's blood to see if they have any diseases.

This page gives you information about the blood testing service in different places in the city, including

days and times it is open:

  • What you need to take
  • What happens
  • Information about urine testing

Opening times

Within this page you will find useful information on our services (blood testing, urine and domiciliary), opening times, our team and content that health professionals may find handy.

Royal Hospital opening times:

  • Mondays and Wednesdays - 7:00 -17:15 The first hour of Mon & Wed clinics are workers session only (please see below)
  • Tuesday, Thursday, Friday 8:30 – 17:15
  • The Out-Patients Phlebotomy Department is closed at Weekends and Bank Holidays
  • A reduced weekend in-patient ward service is provided from 8am -13:00
  • No ward service provided on Bank Holidays.

Broadgreen Hospital opening times:

  • Monday – Thursday 8:30 – 17:00
  • Friday 8:30 – 16:30
  • No weekend ward service provided in Broadgreen Hospital.

Workers sessions:

Workers sessions are for patients who are working full-time and find it difficult to come to the hospital between 8:30am – 5:30pm. On Monday and Wednesday patients who are going to work will get priority over non working patients between 7am and 8am.

What we do

Having a blood test

If you have been asked to get a blood test, follow the instruction below:

  1. When you enter the department take a numbered ticket from the dispenser, this is located on the wall facing the door in the Royal Hospital, and on the wall outside the phlebotomy room in Broadgreen Hospital.

  2. Once you have a ticket take a seat. The phlebotomist will press a buzzer which will change the numbers on a display screen, this is in the department in the Royal, and outside the department in Broadgreen.

  3. Once your number is on the screen is the same as your ticket, come into the phlebotomy room in Broadgreen. or to the front of the department in the Royal, a phlebotomist will escort you into a cubicle. The phlebotomist will ask you for your request form, then ask your name and date of birth.

Please let the phlebotomist know if you are feeling anxious, or if you have a history of fainting, the phlebotomist will guide you to a bedded area for your blood test if you think you may faint.

Urine Testing

If your doctor/nurse has asked for a urine sample they will have given you a sealed package with a container/cup and a test tube inside. Follow the instructions below and then pass the sample back to the dept. or surgery:

  1. Do not remove the lid from the small test tube.
  2. Wash your hands and unscrew the lid from the large container/cup and place flat side down.
  3. Start urinating in the toilet then into the cup.
  4. Screw lid back on the cup and peel back the plastic protective sticker.
  5. Insert yellow end of test tube into the hole and gently press, the test tube will fill with urine.
  6. When the tube is full remove from cup and place to one side, dispose of the cup in bin.
  7. Label the test tube with your name, date of birth, and your doctors name. Put into the specimen bag and bring tube to hospital, or if your own GP has asked for the sample take it back to your surgery.

Being referred to us

You are normally referred for a blood test by your GP or medical practitioner dealing with your initial complaint.

Fasting blood test

When your doctor or nurse has asked you to have a fasting test, this means you have nothing to eat or drink (except water) for 12 hours before your blood test. After the test you can eat and drink as normal.

What happens next

Blood Results

You will not be able to access your own blood results. The only people who can access your results, are the doctor or nurse who requested them.

How do I get my blood results?

The Department does not hold blood results please contact your GP or the laboratories (0151 706 2000) for results.

More information

The phlebotomy service provides extended services to other local Hospitals and satellite units,
These are:

Rathbone Hospital, (Mill Lane Liverpool 13)

Rathbone Hospital service is a phlebotomy service we provide for Merseycare Hospital Patients.

Patients who attend our twice a week service at Rathbone have pre booked appointments made by their own hospital trust. A inpatient ward Phlebotomy service is also provided to Rathbone Hospital.

Mossley Hill Hospital (Park Avenue Liverpool 18)

This service is also for Merseycare Hospital Trust patients. We provide a twice weekly inpatient sevice to Mossley Hill combined with a weekly domiciliary service.

Broadoak Unit (Broadgreen Site Liverpool 14)

The service we provide to Broadoak is an inpatient merseycare hospital service this is a daily ward service.

York Centre (Sefton Health Park, Smithdown Road, Liverpool 15)

The York Centre is a daily GP only service this is for patients who have been seen by their own family doctor, and he has requested they have a blood tests. The York Centre is open daily from 8:30 – 12:30.

Patients who have been seen in a hospital clinic, and the doctor or nurse requires blood tests, are NOT to attend the York Centre, they must have their blood test in the hospital.

    Phlebotomy Centres within the Royal Liverpool Hospital Catchment Area

The team

There are 28 phlebotomy staff who work across 4 hospitals, and the York Centre on Smithdown Road. All our staff are highly skilled in taking blood to a very high standard.

The Phlebotomy Services Manager is Frances Hanlon who is based in the Royal Liverpool Hospital.

There are three Senior Phlebotomist who work across 3 different sites, they are Margaret Draycott, Yvonne Powell, and Valerie Jones, between them they have over 60 years experience in taking blood samples for analytical testing.

All members of our team complete a clinical skills training session, however the majority of phlebotomy training is done in-house.

The in-house training consists of being mentored by senior staff, new phlebotomists then have an observation session with the phlebotomy manager who will assess their skills, and present them with a phlebotomy certificate if they pass the practical side of their training. The training can take as long as three months and over until they are proficient enough for the practical observation.

Other information

Domiciliary Service

The Royal Hospital domiciliary phlebotomy service is for Mossley Hill only. A doctor from Mossley Hill Hospital requests a blood test at home for the patient. The phlebotomy department staff collect the domiciliary request forms when they are working at Mossley Hill Hospital.

If you require the domiciliary phlebotomy service please contact your own:

  • Doctor (GP)
  • District nurse
  • Practice nurse
  • Community Matron

They can arrange for someone from the community phlebotomy services to come to your home and take a blood test from you