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Easy Read Information

This page has information about our policies of:

  • Fighting germs and infection in the hospitals
  • Preventing falls 

Safety First

During your time with us we want you to stay as well and healthy as possible. We are dedicated to keeping our patients safe. We ask you and your visitors to take safety seriously

Fighting germs

Clean hands are important in preventing the spread of infection. If hands are not clean, these germs can be passed from one person to another.

All our healthcare workers such as nurses, doctors, physiotherapists and any other worker, who is involved in your care, will have clean hands before touching you or helping you with any activity during your hospital stay.

Always make sure that you have clean hands before eating or drinking and after using the toilet. Avoid touching any dressings, drips or drains yourself, unless absolutely necessary.

Facilities are provided in our hospitals to make sure everyone can clean their hands. Each room on a ward has liquid soap and paper towels at the sink. Hand gel is also provided at certain places along the corridors on the wards, around the hospitals, at most bedsides and it is carried by staff.

Please encourage your visitors to make sure they have clean hands too. Visitors should use the hand gel before and after they have visited the wards.

Hospital staff are trained in hand washing techniques. They can show you how to wash yours properly.

Visit our infection, prevention and control department section for more comprehensive information about fighting the spread of infection and statistics on how we are performing.

Preventing falls

We place very high importance on patient safety within our hospitals, and usually one of the greatest patient safety challenges in hospitals is in preventing falls.

Our falls team have introduced an effective fall prevention strategy which ensures that every inpatient is assessed and any risks of falling identified. We are committed to reducing falls by inpatients by 10%.

If a falling risk is recognised, then nursing staff are trained to work with the patient to implement a multi-disciplinary individual care plan to prevent the patient from falling.

A care plan will include a range of measures to eliminate risks of falling, such as giving patients advice on suitable hospital footwear, considering where to position certain patients on wards, ensuring they have easy access to facilities they may require and access to the call bell so patients can ask for assistance. A patient’s eyesight and the medication they are taking are also considered as part of the care plan.

In addition, we have also installed new magnetic headboards with different coloured shapes, each representing individual patient needs, in most wards to help identify patients quickly and effectively.