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Easy Read Information

The Quality Account is a report into the quality of our services. We write this every year as part of our normal business.

You can click on the links to download the recent Quality Accounts.

The below reports shows how performance has focused on improving the quality of services and the experience of patients and relatives.

It has been another busy and challenging year for our hospitals. There has been significant progress on our new Royal Liverpool University Hospital, with the new building now dominating the skyline as you enter the city.

This year’s Quality Account once again assesses the quality of our services and is here to assure our patients, the public, our commissioners and other partners that we rigorously assess and monitor the quality of the care and treatment we provide to our patients.

Over the past year, we have continued to build on all local quality objectives and measures on aspects of our services, which matter most to you.

Contact Details

To order a printed version of any of the documents listed here please contact the Communications Department calling 0151 706 5489 or you can email the Communications Team here

The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal. If you have a hospital appointment then you should attend as planned.
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