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The following information explains what information the hospital collects about you, why we collect it, how we use it, and your rights under GDPR.

For statutory legal purposes, we must inform you that Royal Liverpool & Broadgreen University Hospitals NHS Trust (hospital) is the Data Controller processing your personal data.

The following information explains what information the hospital collects about you, why we collect it, how we use it, and your rights under GDPR.

Your Rights

Data Protection laws give individuals rights in respect of the personal information that we hold about you.  These are:

  1. To be informed why, where and how we use your information
  2. To ask for access to your information
  3. To ask for information to be correct if inaccurate or incomplete
  4. To ask for your information to be deleted or removed where there is no need for us to continue processing it
  5. To ask us to restrict the use of your information
  6. To ask us to copy or transfer your information from one IT system to another in a safe and secure way, without impacting the quality of the information
  7. To object to how your information is used
  8. To challenge any decision without human intervention (automated decision making)

Can I change my records?

We have a legal obligation to ensure your information is accurate and up to date, and we ask you to help us to do this by supplying changes when they occur. We are obliged to make corrections if the record contains incorrect facts such as name, address etc., and if you believe that medical information or a clinicians opinion that is noted on your file is incorrect we can review this with you.  There may be occasions when this may not be changed for safety reasons however a note can be added to your file with your view. If you would like to challenge your information please contact DPO@liverpoolFT.nhs.uk

Can I be refused access?

Yes, you can be denied access to all or part of your records for the following reasons:

  • If your doctor or another senior healthcare professional thinks seeing your records could cause you or another serious harm or distress
  • If the information involves an identified person, who does not consent to this information being disclosed. (This does not include healthcare professionals)

You can also be refused access if you are applying on behalf of someone who has died or who is not capable of managing their own affairs, and we have recorded that they originally instructed that the information should not be revealed.

The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal. If you have a hospital appointment then you should attend as planned.
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