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Covid-19 Advice for Pancreatic Surgery Patients


Updated advice to all Pancreas patients attending Royal Liverpool University Hospital

Some of you may have received a letter or text from the Department of Health about your health risk in relation to coronavirus. People who received this were contacted because they were on a database of people who ought to receive the Seasonal Flu vaccine. The advice you received was based purely on that criterion.

The Pancreatic team are working hard to limit the effect of Coronavirus (COVID-19) on you. For the moment we think that it will be better for you not to go for extra tests or hospital visits to avoid you getting the virus.  Please follow the government advice to wash your hands frequently, Stay at home and

  • Only go outside for food, health reasons or essential work
  • Stay 2 metres (6ft) away from other people
  • Wash your hands as soon as you get home

You can keep up to date by listening to new on radio or television or if you have internet at

  • If you are unwell, please do not attend Accident and Emergency (A&E) unless it is an absolute emergency and there is a threat to your life or an accident has occurred.
  • If you develop new symptoms related to your pancreatic disease or have any queries or questions related to your pancreas excluding coronavirus, Please contact 0151 706 2654 or email if you have any urgent queries or symptoms felt to be related to your pancreas. We will endeavor to respond as soon as possible.
  • Be aware that our Pancreas Specialist Nurses are very busy currently and are having to prioritise calls with the most urgent being answered first.
  • Please ensure you have enough oral medications to last for at least a few months if that is possible – do appreciate GPs, pharmacies and primary care services are also very busy.
  • We have spoken to the suppliers who make Creon (a pancreas enzyme that many of you will be taking) who suggest there are no issues with their supplies in the UK. Please liaise with your GP or pharmacy team about your repeat prescription.

During the outbreak, most patients who are due a clinic review will be reviewed 'virtually' via telephone. Your specialist will review your notes and, in most cases, write to you. Some patients will be invited for a telephone consultation if there are urgent matters to discuss. Some patients will need a face-to-face clinic appointment. This may be undertaken on the Broadgreen Site – this will be confirmed via letter or phonecall.

We want to thank you in advance for your cooperation at this very difficult time and can assure you we will do the very best we can for you given the situation the NHS is in.  We apologise that the Pancreatic service may not be exactly what you are used to but please bear with us and we will do our very best to take care of everyone during this difficult time.

This international crisis has galvanized the entire healthcare and scientific community to find joint solutions to fighting this virus – not just in pancreas patients, but the entire world population.  If there is one good thing that can come out of this crisis, it is that everyone is working together.  This should give you all great hope.

Finally, please all take very good care of yourselves and your families at this difficult time.    Please do keep our team in your thoughts and prayers too.  We hope we can all get through this together.


The Pancreas Team

Urgent Contact Details

Phone: 0151 706 2654