Hearing Aids Batteries and Repair

Batteries

We provide batteries for NHS hearing aids and sound generators that we have provided.

We are currently unable to provide a walk-in collection service for batteries due to restrictions in clinical areas.

If you require a fresh supply, please either:

1. Post in your brown book (to the address on the back cover - Audiology Department, Alexandra Wing, Broadgreen Hospital, Thomas Drive, Liverpool, L14 3LB)
2. Phone: 0151 706 2533
3. Text: 07826 873856
4. Email: audiologyoutpatientqueries@liverpoolft.nhs.uk
5. Fill out the form below to order batteries:

   Audiology battery request form

   Audiology battery request form

   Name: * (Enter your full name)

   Date of Birth: *

   Request: * (Batteries, tubes or other)

   Consent for storing submitted data *

   Yes, I give permission to store and process my data
   No, I don't consent to storing and processing my data

We will send the new ones out to you by post

Repair Service

Repair sessions are held within the Department daily. Appointments are offered within a one week period and are attended by appointment only.

We are unable to see patients on a drop-in basis.

What can be done at a repair appointment (15 minutes only):

• Replacement of lost or stolen hearing aids*
• Impressions for new ear moulds
• Ear mould fitting and adjustments
• Retubing of ear moulds
• Servicing and testing of hearing aids
• Battery replacement

What cannot be done at a repair appointment

• Hearing tests
• Hearing aid fine tuning
• Hearing aid exchange/update
• Cleaning of ears Walk-in (by appointment only)
• *Lost Hearing Aids

The Department now charges an administration fee of £75 for lost hearing aids. In the unfortunate event that you do lose your hearing aid, please phone us to book an appointment to replace it.

Swim plugs

Swim moulds can be made at the Department for a charge of £20 per ear.

If you are currently under the care of ENT because you have had mastoid operation, it may be possible to obtain swim plugs free of charge with a referral letter from one of the ENT Doctors.

Easy Read Information

This page gives you information about your services for people with hearing aids.

it includes what services we provide and how to contact us.