Our outpatient departments will be one of the first services to move into the new Royal.
From Tuesday 4 October, the new outpatient department will be operational, and patients will be notified in their appointment letters which clinic they should attend.
Staff and volunteers will be on hand to assist with any queries or wayfinding.
Alternatively you can call the Central Appointments Line on 0151 706 5555 between 08.30hrs – 20:00hrs Monday – Friday or via the online form
By letting us know you are unable to keep your appointment you not only help us to save money but also allow another person to be seen more quickly.
How do I change or cancel a Choose and Book Appointment?
If you have a new patient appointment that was booked through the Choose & Book System and you wish to change it, you will need to contact the national telephone appointments line on 0845 60 88 88 8.
What will happen when I cancel or change my outpatient appointment?
If you change or cancel your outpatient appointment and do not receive confirmation of this by letter within 14 days, please contact us by calling the telephone number on your original appointment letter.
Outpatient clinics are a very important part of the services provided at Royal Liverpool and Broadgreen Hospitals. We see many thousands of outpatients every year from Merseyside, Cheshire and beyond and our aim is to provide you with the best possible care. In order to assist us in doing this, please help us by letting us know if you are unable to attend your outpatient appointment. You can do this easily online here
What to bring with you to your appointment
Staff at the hospital will already have details about your condition, but please bring the following with you:
Our appointment letters have a ‘registration information’ section which you should fill in and give to the clinic receptionist when you attend your appointment. This will ensure we have your personal details up to date