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Your Visit

Visiting hours

We had previously advised that the introduction of limited visiting arrangements, using the rule of one, would be kept under review. Given increasing COVID-19 cases in our local regions, visiting has been suspended.

From 30 December 2021, visiting arrangements will once again be limited to the following exceptional circumstances:

  • A maximum of two visitors for patients who are in their last hours / days and receiving end of life care
  • One carer that is supporting someone with a mental health issue, cognitive impairment such as dementia, a learning disability or autism, where not being present would cause the patient to be distressed
  • In exceptional cases, consideration will be given to individual requests following a comprehensive risk assessment.

Please contact the ward or department in advance to discuss appropriate arrangements.

We understand that patients, their families and friends may be upset at this decision, and that it is difficult to be separated from loved ones during these uncertain times.

However the health, safety and wellbeing of our patients, communities and staff across the organisation remain our absolute priority. Thank you for your continued support and understanding at this challenging time. We will review these arrangements on a regular basis.

 

Supporting patients and families

We understand how difficult it is to be unable to visit loved ones in hospital at this time, and continue to encourage friends and family to utilise virtual visiting and the use of phones/tablets whilst on the wards, unless advised otherwise. If you cannot contact your loved one directly, virtual visiting can be arranged directly with the wards.

More information is available here. 

 

Personal property

For infection control purposes, the only personal property that can be received into the organisation are:

  • Mobile phones
  • Mobile phone chargers
  • Tablet devices
  • E-readers (e.g. Kindle)
  • Nightwear
  • Underwear
  • Clothing for discharge.

Exceptions to this list will be made for items such as glasses, dentures, hearing aids and walking aids.

Please contact the wards directly and arrange to drop off property.

Wearing of face coverings – patients and visitors

We can all play a role in reducing the spread of coronavirus and keeping our hospitals safe. If you are coming to hospital as a visitor or for planned outpatient care, it is important that you wear a face covering at all times, unless you are exempt under current government guidelines. This is for your safety and the safety of other patients and staff.

Face coverings can be cloth and/or homemade, and advice on how to wear and make one can be found on the government website. Face coverings worn as part of religious beliefs or cultural practice are also acceptable, providing they are not loose and cover the mouth and nose.

We are asking that you please plan in advance and bring a face covering with you whenever possible, but if you do not have one available when you come to hospital, we will provide you with a face mask from a designated face mask station.

Visitors entering clinical areas should continue to use Personal Protective Equipment (PPE) appropriate to that clinical area and will be advised by staff.

Please remember that face masks and face coverings are only effective if you use them correctly, and in combination with social distancing and other measures, such as:

  • Good hand hygiene
  • Avoid touching your face
  • Catch it, bin it, kill it (respiratory hygiene)
  • Regular cleaning of surfaces

We understand many visitors and outpatients may be anxious about coming to hospital. Please be reassured that we have additional hand gel dispensers placed around each site, and would advise against the wearing of gloves to prevent any potential spread of germs. Thank you for your co-operation.