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Easy Read Information

This page explains about visiting hours.

It includes information about:

  • Visiting hours
  • Some rules for visitors
  • Visiting at mealtimes
  • Times to telephone patients

Visiting hours

Visiting hours vary throughout our hospitals, but all wards are open to visitors at the following times:

  • 2pm to 4pm.
  • For the acute medical unit (AMU): 3pm-7pm.

If you are unable to attend during the above hours, please speak to the ward staff to discuss other visiting arrangements if possible.

Staying or Visiting

Patients mealtimes are protected, so during this time your visitors are only allowed into the wards if they are helping you with your meal.

  • all visitors are asked to use the hand gel provided when entering and leaving wards
  • if the patient you have come to see is receiving treatment when you arrive, you may be asked to wait
  • only two visitors are allowed at the patient’s bedside at one time
  • children under the age of 12 years should be accompanied by an adult. We advise you not to bring children in to visit - please check with the ward manager first
  • all visitors are asked to show consideration for the other patients on the ward
  • please do not visit if you are feeling unwell or if you have had any vomiting or diarrhoea symptoms in the past 72 hours. You could be putting your loved on or other patients at risk if you come into hospital when you don't feel well.

Bringing food into the hospital

The following list contains the only item which may be brought into the hospital by patients and visitors, pre-packaged low risk foods such as:

  • Confectionery
  • Pre-wrapped biscuits
  • Fresh fruits
  • Non-alcoholic bottled or canned drinks

It is our policy that food brought in by visitors must not be reheated on the ward.

Please ensure you check with the ward staff the food brought in by your visitor is suitable for you to eat

Telephone enquiries

We would be grateful if calls were kept to the minimum during shift hand over periods:

  • 7.15am - 7.25am
  • 1.15pm - 1.45pm
  • 8.55pm - 9.15pm

All ward telephone numbers can be found by clicking here

Disability Access Guides

Disabled access guides can be viewed here

The Royal Liverpool Hospital's Infectious Diseases Unit is treating a patient with Coronavirus COVID-19. There is no risk to other patients or visitors. All of our services are operating as usual. If you have a hospital appointment then you should attend as planned.
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